Robert Tafaro is the owner and founder of Matrix Technology Solutions. Robert has over 20 years of IT experience, starting his career in the healthcare industry and then spending over 18 years in the banking sector.
Robert began his banking career at Hibernia National Bank and Capital One in the Web Based Solutions and IT Groups. Robert worked on the Online Banking and Credit Card platforms where he led a team of developers on two continents managing over 250 physical and virtual servers. Robert also served on the Disaster Recovery Team which successfully migrated the Online Banking production system to the standby disaster recovery system during Hurricane Katrina.
After leaving Capital One, Robert was the Director of IT for a local credit union where he oversaw a diverse team of employees in charge of changing the technical landscape of the credit union.
In November of 2019, Robert founded Matrix Technology Solutions primarily focused on supporting small business IT services. In March of 2020, Covid-19 hit and everything changed. Robert quickly realized there was a need for reliable residential network infrastructure and pivoted his business model to include installation of quality residential infrastructure to support “work from home” remote users and virtual school children.
Today, Matrix Technology Solutions supports both residential and small business clients in the New Orleans metropolitan area. Matrix Technology Solutions believes strongly that the needs of the customer come first. Robert will never sell you a product he doesn’t think you need just to make a sale. He personally answers the phone when you call and you won’t have to wait on hold with a 1-800 number for someone in another country. Robert is usually able to get to your location the day you call or the next to assess your needs. Robert personally services all of his clients and doesn’t quit until the job is complete and to the customers satisfaction.
Matrix Technology Solutions is proud to have distribution relationships with Wave Electronics, Adi, Ingram Micro, tech Data and United Security & Alarm to bring cost effective and efficient solutions to our clients.
I recently used matrix to redo my entire network back bone in my house. Matrix and their knowledge regarding the equipment, the set up, and the installation were top notch. I had a very successful outcome and could not thank matrix enough for all of the wonderful things they did for me and the network in my house. They really buttoned up my network and streamlined everything so that I can manage it with ease knowing full well my network is protected. Now my network is consolidated, my wireless footprint is stronger, and all of the equipment looks professional…I highly recommend matrix for any of your home networking and computer needs.
Bobby is great at what he does, loves what he does, and his results speak themselves. Professional, knowledgeable, communicative, customer-focused, and accountable for achieving successful results. I give Matrix my highest recommendation for all of your home technology needs!
I highly recommend Bobby and Matrix Technology Solutions. He is one of the most knowledgeable and reliable computer specialists I’ve dealt with. He did a terrific job updating our law office computers, scanners, wifi, software, faxes, and network.
Robert did a great job helping us design the Internet & TV system for our new home. We liked his work so much we have had him back several times to add TV, WiFi and sound equipment in various areas of the house. We plan to hire him again for an outdoor TV set-up, if football season is ever going to happen. Two thumbs up for Robert & Matrix.
Cathleen Randon Stuart
Had a great experience with Robert and Matrix Technology Solutions. We really appreciated the quick turn around and dedication to service. Ours was a WiFi issue and Robert was able to figure it out and fix it the same day. Trying to keep up with technology can be daunting but Robert knows what he’s doing and did a great job.
Bobby is great to work with and will get you up and running whether you are looking for the basics or a state of the art integrated system for home or office. His customer service is top notch. I recommend him highly!
I recommend using Matrix for any and all I.T. issues, be it home or office. The customer service is extraordinarily efficient. No better feeling than to work with a company who solves all your problems rather than creates them. Its owner, Bobby Tafaro, puts in hard work in order to make his customers happy. It’s like the opposite of calling your cable or TV provider for help.
Matrix provided a complete overhaul of our IT infrastructure, from server, to networking. Robert provided logical solutions to our IT needs at a reasonable cost, and has been a pleasure to work with. Matrix has provided excellent support since the installation. I would recommend them to anyone looking to upgrade their business IT capabilities or make a change.
Robert is THE best! He rescued me once again from a computer problem that I had no idea how to fix. I trust his advice and can’t say enough about his skill in this business.
I can’t recommend Matrix enough. I had a new WiFi system installed that gives me complete control over individual devices, including content filtering for the devices my kids use, a heat map of my house, individual access point controls, etc. Each kid has a unique wifi login that tracks activity and devices (I can now also block individual devices or users). I also have crazy fast internet at the far reaches of the pool deck. Great service, great equipment, and great results. Please use Matrix for your home network needs!
Small Business IT Services
We provide full-service IT management for small businesses, including email services, file and print services, network, applications, PC Management, and Directory Services.
Residential IT Services
Matrix Technology Solutions offers home network evaluations. We will evaluate your system, make suggestions and install a home network solution that will provide the coverage, speed, and security you expect and deserve. We can help you cut the cord by suggesting the streaming path that will best suit your needs.
Let’s Start a Conversation
215 Iona St
METAIRIE, LA 70005
MONDAY – FRIDAY 9:00AM – 5:00PM
After hours and weekends, by appointment only